App Installation & Setup
Registration & Login
- Logging in for the first time
- How do I enter my mobile number?
- I didn't receive a code
- I have never received a one-time PIN / verification code. What do I do?
- Why did I get logged out?
- Completing onboarding
Getting to Know Your Plan
- Basic structure of a plan
- Can I change my plan?
- Can I re-order my plan?
- Why are these modules recommended for me?
- What happens when I watch everything?
- What do I do if I don't like my plan?
Watching Content Bites
- Why are some content bites locked?
- How do I unlock content bites?
- How do I jump ahead to content I really want to watch?
- How do I use the video player?
- Why doesn't it remember where I left off on a content bite?
- The video is really small on my phone
Points & Streaks
- How do I earn points?
- What can I do with my points?
- How do I know how I've spent or earned my points? How do I track my points?
- How do I use my points?
- Can I buy more points?
- What is a streak?
Keys
Commenting & Networking
- How do I create my profile?
- How do I change my name or profile image/avatar?
- How do I write a comment?
- Can I reply to a comment?
- Can I react or like a comment?
- Can I @ people on the platform?
Search
Mentors & Mentoring Sessions
- Who are these mentors?
- What do mentors do?
- How do I book in for a mentoring session with one of the mentors?
- How do I cancel my mentoring session?
- How much does a mentoring session cost?
- How will my mentoring session be conducted?